SentimentOS aggregates feedback from every channel and turns it into sentiment scores, emotional signals, topic clusters, and executive briefings — automatically.
Trusted by customer-obsessed teams
Sentiment, emotion, topics, and root causes extracted from every comment.
Analyze feedback in any language. Detection and translation built in.
Trends, heatmaps, and drill-down to the raw voice of the customer.
Anomaly detection on negative spikes — never miss a fire.
CSV import, embeddable widget, and Twitter/X — extensible to more.
Executive-ready briefings written by AI in seconds.
“Turning feedback into action takes more than a dashboard — it takes context. SentimentOS gives us both: the score and the why behind it, across every channel our customers use.”
From CX and product to brand and research — see why teams switch to SentimentOS.
SentimentOS surfaced a churn driver buried in our onboarding flow that we'd been missing for months. The aspect-level breakdown is genuinely gold.
We cut weekly review triage from six hours to twenty minutes. My product team now spends that time actually shipping fixes.
Real-time alerts caught a negative spike on launch day before it trended anywhere. It quite literally saved the campaign.
Multilingual analysis means our APAC feedback finally sits in the same dashboard as everything else. No more blind spots by region.
The generative summaries are exactly what I paste straight into the exec deck. Hours saved every single week.
Topic clustering turned thousands of support tickets into five clear themes we could actually act on. Game changer for ops.
Choose the plan that fits your stage. Switch or cancel anytime.
Limits and update frequency at a glance.
| Feature |
|---|
| Keyword limit |
| Mention limit |
| Users / seats |
| Update frequency |
| Capability |
|---|
| CSV / file upload |
| Embeddable feedback widget |
| Reddit & news mentions |
| Twitter / X listening |
| Review sites (G2, Trustpilot, App Store) |
| Instagram & TikTok |
| YouTube & podcasts |
| Custom / private sources |
| Capability |
|---|
| AI sentiment analysis |
| Emotion & topic detection |
| AI events detection |
| AI brand assistant |
| AI Insights projects |
| AI Topics projects |
| Smart context search |
| Generative executive summaries |
| Capability |
|---|
| Email digests |
| Real-time anomaly alerts |
| Slack & webhook alerts |
| Custom dashboards |
| Scheduled PDF reports |
| Advanced reports & exports |
| White-label reports |
| Dedicated client success lead |